If a monthly fee goes unpaid, the user account is deactivated.
The system retries the monthly fee automatically. Once the charge goes through, the account is reactivated.
The payment can also be charged manually afterwards. If it doesn’t go through because the card has expired or for some other reason, update your payment method in the app or at www.tili.omago.fi.
If the situation doesn’t resolve, email us at [email protected].