Before activation: you can edit the booking freely in the app right up to activation.
During the booking: you can extend it in the app, as long as the extension doesn’t overlap with the next booking.
Cancelling: you can cancel a booking in the app. If you weren’t able to use the car — because of a technical problem, for instance — the booking fee is refunded as a rule; contact customer service and we’ll handle it.
If you didn’t manage to change the booking in time, call customer service on 0201277799 and give your booking details and the new time you’d like. We’ll see what we can do.