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The app doesn’t show any cars

If the app shows no cars on the map or in the list, it’s almost always because the account has been frozen over failed payments. This is intended behaviour, not an app fault.

You’ll be notified about it by email.

Here’s how to fix it:

  1. Check your email for a notification.
  2. Update your payment method in the app (Details → User details) or at www.tili.omago.fi.
  3. The system retries the outstanding payment, and the account is reactivated once the charge goes through.

If the account has no outstanding payments and the cars still don’t show, check that your app has been updated to the latest version. If that doesn’t resolve it, email [email protected].