Contractual Terms/ Terms of Contract
Omago Car Sharing is a car-sharing service available to a limited group of users. The service is provided by the Finnish company Omago Oy.
The All-inclusive service includes, among other things, fuel, maintenance, and cleaning – as a user, you only pay for the driving time and/or mileage you use, as well as any applicable monthly fee specified in the agreement.
These Terms and Conditions govern the right to use the Omago Car-Sharing Vehicle, the conditions related to its use, and the obligations of the parties. The terms of this agreement apply as general terms and conditions to every individual reservation and use you make. Please read this agreement carefully.
In summary, the content of the agreement is as follows:
• You receive the right to use the Omago car-sharing vehicle flexibly and easily, solely against a payment based on actual use and any applicable monthly fee specified in the agreement. The actual use time is always calculated from the start of the reservation period until the termination of the reservation according to the actual drive.
• You commit to using the Omago car-sharing vehicle as you would hope others would use your own car, i.e., appropriately and with special care.
• Attached to the Terms and Conditions are Separate Charges (Appendix 1) and Damage and Repair Costs (Appendix 2), which you accept as part of these terms.
Terms and Conditions
1. Service Provider and Formation of the Agreement
1.1. Service Provider: Omago Oy (Business ID: 2871474-2) Uutistie 3 C, 01770 Vantaa
Email: asiakaspalvelu(at)omago.fi
www.omago.fi
1.2. These Terms and Conditions apply to the reservation and use of the Omago car-sharing vehicle (hereinafter also referred to as the “Car-Sharing Vehicle”) between Omago Oy (hereinafter “Service Provider”) and the user of the Omago Car-Sharing Vehicle (hereinafter “User”).
The terms of this agreement apply as general terms and conditions to every individual reservation and use you make. Please read these Terms and Conditions carefully. By accepting the agreement, you commit to complying with the terms of Omago Oy and the obligations of the service User.
1.3. Each individual use or reservation of the Car-Sharing Vehicle is considered a separate agreement, which is formed when the User reserves the Car-Sharing Vehicle from the Service Provider’s reservation system.
1.4. There may be an agreement between the Client (the party ordering the service) and Omago that allows the right to collect the deductible to be transferred from Omago to the service client, such as a landlord or employer, without the User’s separate consent.
2. Content of the Omago Car Sharing Service
2.1. Omago Car Sharing is a car-sharing service for a limited user group, which can be used by a User who has successfully registered and been approved in the Omago application. The Car-Sharing Vehicle is parked in its designated parking space or within a specific home area assigned to the car, from where it is picked up and to which it must always be returned.
2.2. Omago is responsible for the Car-Sharing Vehicle’s fuel and other maintenance costs unless otherwise agreed upon in the application or by a separate agreement.
The amount of the usage fee is based on the duration of the reservation and/or the kilometers driven. The User accepts the currently valid price list as the basis for charging when making a reservation for the Car-Sharing Vehicle in the Service Provider’s reservation system. The activation time of the reservation does not affect the amount of the charge.
2.3. Prices include the valid value-added tax (VAT). A card authorization hold is made when reserving the car, and usage fees are charged from the User’s payment card after the end of each individual use, unless otherwise agreed by a separate agreement.
In connection with the reservation, the Service Provider has the right to make an authorization hold on the User’s credit/payment card, which is at least €20 or at most 1.3 times the expected charge, excluding the mileage estimate. If the reservation is made by a billing customer, a payment card is not required, and no authorization hold is made.
3. Reserving the Car-Sharing Vehicle
3.1. Before using the Car-Sharing Vehicle, the User must reserve it using the Service Provider’s reservation system.
3.2. The User links a valid payment card to their account during registration, unless otherwise agreed by a separate agreement. By using the service, the User authorizes the Service Provider to charge the fees specified in the agreement from the indicated card.
3.3. The Service Provider has the right to verify valid driving entitlement based on the entered information, or the User must provide information about their valid driver’s license to the Service Provider during registration. The driving entitlement must have been valid for at least one year before being accepted as a User. The User must be a person who is at least 21 years old.
3.4. The Service Provider has the right to check the User’s credit information from Suomen Asiakastieto Oy as part of the registration. The Service Provider reserves the right to decide on the approval of the customer relationship based on the performed credit check.
4. Cancellation of a Reservation
4.1. The User can cancel a reservation they have made if an additional service entitling them to cancellation (cancellation protection) has been attached to reservation. If the reservation is cancelled by the User without an additional service entitling them to cancellation protection, the User will be charged according to the full originally reserved time.
With the cancellation protection acquired as an additional service for the reservation, the reservation can be cancelled before its start time. In this case, the reservation fee is refunded, but the cancellation protection fee is not credited.
4.2. The reservation made by the User will be automatically cancelled, and the User will be charged the full amount of the authorization hold made in connection with the reservation, if the User has not cancelled the reservation and does not start the reserved use within one (1) hour from the start of the reserved usage time.
4.3. The Service Provider has the right to cancel a reservation made by the User to enable repair and maintenance work on the car or to transfer the reservation to a replacement car.
4.4. The Service Provider has the right to cancel a reservation made by the User or remove the User from the group of those entitled to reserve the Car-Sharing Vehicle if the User has violated these Terms and Conditions or neglected payments specified in the agreement.
5. Handover of the Car-Sharing Vehicle
5.1. The User accepts that a representative of the Service Provider does not inspect the condition of the Car-Sharing Vehicle at the time of handover. The User commits to inspecting and accepting the condition of the Car-Sharing Vehicle before starting its use.
5.2. If the User detects damage to the Car-Sharing Vehicle that has not been previously recorded in the Service Provider’s system, the User commits to reporting the damage and attaching a photo of the damage to the Service Provider’s system before starting use.
5.3. If the User does not make new entries about damages, the Car-Sharing Vehicle is considered to have been in the condition specified in the previous inspection at the time of handover, which the User can see in the application.
5.4. Responsibility for the Car-Sharing Vehicle transfers to the User when the User unlocks the Car-Sharing Vehicle using the Omago application at the start of the reservation.
6. Use of the Car-Sharing Vehicle
6.1. The User must take proper care of the Car-Sharing Vehicle and exercise special care and caution when using it.
6.2. The Car-Sharing Vehicle may only be driven by the User themselves. The User must not hand over the Car-Sharing Vehicle to be driven by another person, unless otherwise agreed by a separate agreement.
If the User hands over the Car-Sharing Vehicle to be driven by another person without a separate agreement, it will be considered a material breach of contract in accordance with section 8.10 of the Terms and Conditions.
6.3. The Car-Sharing Vehicle must always be locked whenever leaving it, even for a moment.
6.4. The Car-Sharing Vehicle must not be used for towing, racing, driving on ice, or driving instruction. Driving or parking outside of public road areas is also prohibited.
6.5. The Car-Sharing Vehicle must not be taken outside the borders of Finland without a separate written agreement with the Service Provider. Unauthorized export is a material breach of contract leading to an official report to the authorities and a contractual penalty in accordance with “Appendix 1 Separate Charges”, in addition to which the User will be charged for costs related to returning the vehicle to the country and all damages caused by the breach of contract.
6.6. Smoking, using electronic smoking devices, and transporting pets or domestic animals inside the Car-Sharing Vehicle is prohibited, unless explicitly permitted. Violation of this prohibition entitles the Service Provider to charge the User for cleaning costs in full. Cars permitted for the transportation of pets are separately marked in the Omago application.
6.7. The User must monitor the warnings/notifications on the Car-Sharing Vehicle’s instrument panel as well as its general condition regarding, for example, fluids, oil, and tire pressures, and immediately report any fault/deficiency to the Service Provider.
If the User uses the Car-Sharing Vehicle despite a fault or deficiency, the User is obligated to compensate the Service Provider for all damages resulting from such use in full.
6.8. The User also commits to complying with other instructions given by the Service Provider regarding the use of the Car-Sharing Vehicle.
6.8.1. Neglecting sections 6.1–6.8 may lead to the termination of the agreement and the revocation of usage rights without separate notice.
7. Returning the Car-Sharing Vehicle
7.1. The User is obligated to return the Car-Sharing Vehicle before the end of the reserved usage time to the designated parking space or parking area for that specific Car-Sharing Vehicle. The use of the Car-Sharing Vehicle ends and the car is considered returned when the User has successfully made a notification to this effect in the Service Provider’s reservation system by ending the reservation.
If making the notification in the reservation system is not possible due to the Service Provider or a technical fault, the return notification must be made by telephone directly to the Service Provider’s customer service, which will confirm the end of the reservation.
7.2. If the User exceeds their reserved usage time, the Service Provider is entitled to charge the amount specified in the Service Price List. If the User exceeds their reserved usage time such that the reservation overlaps with the next user’s reservation, the Service Provider is entitled to charge the User the amount specified in the Terms and Conditions for the part exceeding the reserved usage time.
7.3. If the User does not return the Car-Sharing Vehicle within four (4) hours from the end of the reserved usage time and does not notify the Service Provider of the delay in return, the Service Provider will consider the Car-Sharing Vehicle stolen and report the matter to the police.
Such a delay is considered a material breach of contract, leading to a contractual penalty for the User payable to the Service Provider in accordance with the Terms and Conditions, in addition to which the User will be charged for costs related to investigating the matter and the damages caused to the Service Provider in full. Additionally, the User can be removed from the group of users entitled to the Car-Sharing Vehicle.
7.4. The User accepts that a representative of the Service Provider is not inspecting the condition of the Car-Sharing Vehicle at the time of return.
7.5. The User is obligated to return the Car-Sharing Vehicle and its equipment in a condition corresponding to the time of handover.
7.6. In connection with returning the Car-Sharing Vehicle, the User must remove their own trash and belongings from the Car-Sharing Vehicle. The Service Provider is entitled to charge compensation in accordance with the Terms and Conditions for cleaning caused by exceptional dirtiness.
7.7. The User commits to reporting all damages that occurred to the Car-Sharing Vehicle during the usage period, including scratches, dents, interior stains, etc., to the Service Provider’s system. The User must attach photographs of the car’s condition at the time of return and any damages to the return notification.
If the User does not make a report, the Car-Sharing Vehicle is considered returned in the condition in which the next User reports it to be before the start of their own reservation.
8. User’s Liability for the Car-Sharing Vehicle
8.1. The User is obligated to compensate the Service Provider for damages occurred to the Car-Sharing Vehicle and its equipment during use, as well as lost parts and equipment, in accordance with the Terms and Conditions.
8.2. It is specifically stated that the Car Rental Company has the right, when grounds for this exist, to charge the User’s payment card specified in the rental agreement or to invoice, in addition to the rental fee specified in the agreement, additional charges for the following: deductibles specified in the agreement, mileage charges, rentals and fees resulting from extension and exceeding of the rental period, car delivery and collection charges, parking mistake fees incurred during the rental period, private parking enforcement fees, local transfer fees, summary penal fees, fines, tolls, congestion charges, overload fees, and other similar charges, as well as a handling fee. The amounts of the most common fees are defined in Appendices 1 and 2 of the Terms and Conditions.
8.3. The User’s liability for parking ends when the next customer takes the car into use.
8.4. The car can be parked in a local transfer area if a transfer order is not valid for the next 48 hours. The transfer order is indicated by a traffic sign and an additional plate. Parking in a local transfer area does not apply to cars that have a designated parking space.
8.5. The User is responsible for the consequences and resulting costs of their actions or negligence contrary to the terms and instructions, also after the use has ended. These can include, among other things, incorrect parking of the Car-Sharing Vehicle, neglect to connect an electric car to charging, neglect of locking, leaving devices that consume electricity turned on, leaving windows open, or other similar actions.
8.6. The Car-Sharing Vehicle has motor liability insurance, which covers damages caused to an innocent party for the part exceeding the deductible. In addition, the Car-Sharing Vehicle has comprehensive insurance (Kasko), the coverage of which includes damages according to normal insurance terms for the part exceeding the insurance deductible chosen by the User. The User’s personal property is not covered by theft insurance.
8.7. The Service Provider has the right to invoice the User for repair costs related to an insurance claim event caused by the User, in accordance with a repair cost estimate made by an external expert. The maximum amount of compensation to be paid by the User is the amount of the deductible specified in connection with the reservation, unless the deductible amount has been reduced for an extra fee in connection with the reservation.
8.8. The Service Provider can invoice the User for damages and losses according to their value, even if the Service Provider does not repair the car immediately.
8.9. The User is obligated to compensate the Service Provider in full for damages caused by them that fall outside of insurance coverage. The User must compensate all damages caused to the Service Provider in full if the damage was caused intentionally, through negligence, or if the damage occurred while the User was breaking the law, or if the User has materially breached the terms of the agreement.
8.10. The User must compensate the Service Provider in full for all costs and losses resulting from the loss of keys, as well as costs resulting from the acquisition and replacement of new keys and possibly locks.
8.12. If the User reports the Car-Sharing Vehicle stolen, they must return the car keys to the Service Provider. If the User does not return the keys, the User is responsible for the Car-Sharing Vehicle and equipment up to their full value.
8.13. The User must always report all cases of theft and traffic accidents to both the Service Provider and the Police. If a report has not been made, the User is responsible for the damage in full, also regarding damages suffered by a possible counterparty.
8.14. Faults appearing in the Car-Sharing Vehicle must be reported immediately to the Service Provider to agree on further measures. The User is not entitled to repair or have faults in the Car-Sharing Vehicle repaired without a separate agreement.
9. Obligations of the Service Provider
9.1. The obligation of the Service Provider is to ensure that the Car-Sharing Vehicle can be handed over to the User as agreed and in working condition. If the Car-Sharing Vehicle cannot be handed over, the Service Provider will endeavor to assign a replacement Car-Sharing Vehicle.
9.2. The Service Provider ensures that guidance and instructions regarding the use of the Car-Sharing Vehicle are available either by telephone or messages in Finnish and English.
9.3. The Service Provider reserves the right to change the Car-Sharing Vehicle reserved by the User to another car.
9.4. The Service Provider reserves the right to move the car-sharing vehicle to another location at any time. In these cases, the User is offered the opportunity to transfer their reservation to another car or cancel the reservation free of charge.
10. Refueling, Charging, and Washing the Car-Sharing Vehicle
10.1. The User must refuel the Car-Sharing Vehicle’s tank to full during use if the amount of fuel has fallen below one-quarter (1/4) of the tank’s capacity. Refueling takes place at a station of the fuel vendor designated by the Service Provider using the Service Provider’s payment method. The User must record the refueling they performed in the Service Provider’s system.
The User earns a bonus for the refueling they perform, see section 12. Bonuses do not accumulate from refuelings made during the working hours of staff of contract customers who pay a monthly fee for the car.
10.2. If the User neglects the aforementioned refueling obligation, the Service Provider has the right to charge the User compensation in accordance with the Terms and Conditions.
10.3. If the Car-Sharing Vehicle is electric, it is the User’s obligation to connect the car to charging at the car’s home location when ending the reservation. If connecting to charging is not successful or charging does not start, the User is obligated to notify the Service Provider.
If the User neglects the charging or notification obligation, the Service Provider is entitled to charge compensation in accordance with the Terms and Conditions. Outside of the home location, the User pays for charging the electric car themselves, and the Service Provider’s payment method must not be used for this.
10.4. The User has the opportunity to have the Car-Sharing Vehicle washed at a wash location of a service station or other chain designated by the Service Provider using the payment method designated by the Service Provider, when the application indicates it is possible. The User must record the wash visit in the Service Provider’s system, whereby the User earns a bonus, see section 12. Bonuses are earned only from private reservations.
10.5. When windshield washer fluid is low, the User can acquire windshield washer fluid from a service station designated by the Service Provider using the Service Provider’s payment method and add it to the washer fluid reservoir. Adding water to the washer fluid reservoir is prohibited to prevent damage caused by freezing.
The User must record the addition of windshield washer fluid in the Service Provider’s system, whereby the User earns a bonus, see section 12. Bonuses are earned only from private reservations.
11. Liability of the Service Provider in Case of Errors
11.1. If a technical or other significant fault or deficiency preventing use in accordance with the agreement appears during the use of the Car-Sharing Vehicle, the Service Provider primarily has the right to replace the car with another. If this is not possible, the User can demand a price reduction or the cancellation of the agreement regarding the specific usage occasion.
11.2. The Service Provider is not liable for indirect damages caused to the User, nor does it compensate for costs resulting from continuing the journey with other means of transport.
12. Bonus Account
Creation of the Bonus Account
12.1. A bonus account is created for each User who has registered in Omago’s system through Omago’s website or the Omago application. Membership is managed through a mobile application (hereinafter “Omago Application”). The User can see the balance of the bonus account in their Omago application.
Balance Accumulation and Use of the Bonus Account
12.2. It is possible to load balance onto the bonus account in the Omago application. Omago has the opportunity to add balance through various campaigns. A condition of a campaign may be the reduction of the bonus by the same amount if the bonus is not used within a certain time. Omago does not have the option to reduce the account balance without justification. The bonus account balance cannot be used if the User’s account is suspended.
The customer can use the euros in the bonus account when making reservations in the Omago application. If the Bonus Account is not used for two years, the bonus resets without compensation.
12.3. It is not possible to withdraw euros from the bonus account. The bonus account balance can only be used by making reservations through the Omago application.
The Omago User is responsible for the careful safekeeping of the Omago application password and for damages resulting from its loss, misuse, etc.
12.4. Omago has the right to unilaterally change these Bonus Account rules. Material changes to the agreement will be notified to customers within a reasonable time in advance of the change, either in the Omago application or by email to the email address provided by the customer.
If the customer does not accept material changes to the bonus account, they must stop using the service and request the removal of registry information from Omago’s system.
13. Other Terms
13.1. The User is responsible for their fitness to drive, the validity of their sufficient driving entitlement, and sufficient driving skills required by the conditions.
13.2. The User accepts the processing of their personal data to provide the service and the tracking of the Car-Sharing Vehicle’s location. The Service Provider has the right to verify the personal data provided by the User and, if necessary to fulfill the agreement, collect information about the User from other registers such as Traficom and Asiakastieto Oy. By accepting the terms of service, the User certifies that the personal data provided by them is correct.
13.3. The User accepts the Service Provider’s electronic marketing communications. Communications can be cancelled at any time via the cancellation link in the message or in the application settings.
13.4. If there is an obvious error in the service, for example in a price, description, or other detail, the Service Provider reserves the right to correct the error, cancel the reservation, or offer a replacement alternative considered reasonable to the User.
14. Force Majeure
14.1. The Service Provider has the right to terminate the agreement in the event of force majeure. In a force majeure situation, the User is not entitled to receive compensation or a refund.
Interruptions in fuel and electricity distribution, disruptions in telecommunication connections, severe weather conditions, war, and natural disasters, among other things, are considered force majeure. A force majeure event encountered by a partner/vendor of the Service Provider is also considered force majeure.
15. Settlement of Disputes
15.1. The Service Provider and the User commit to negotiating any disputes related to this agreement and individual uses of the Car-Sharing Vehicle to find an amicable negotiated solution.
If the dispute cannot be resolved through negotiation, the User has the right to contact consumer advisory services and bring the matter before the Consumer Disputes Board. If necessary, the dispute can be brought before the Helsinki District Court for resolution.
Appendix 1: Separate Charges
Valid from May 22, 2026. This document replaces all previous versions and forms part of Omago’s terms of use. You can always find the currently valid price list in the Omago mobile application.
Missing or Broken Car Equipment
If you notice that any equipment is missing at the start of your reservation, please inform us immediately. Otherwise, we will charge for missing or lost equipment as follows:
- EV charging cable: €250.00
- Hand truck / Dolly (applies to vans equipped with a hand truck): €130.00
- Parking garage access tag / gate opener: €93.00
- Snow brushes / snow shovels (in the cabin or cargo area): €20.00 / pc
For the loss or breakage of other equipment, we will invoice in accordance with the valid spare parts price list of the authorized brand dealer.
Use of Vehicle Against the Rules
To ensure that cars are always available to the next user in proper condition, we must charge for actions contrary to the guidelines as follows:
- Unauthorized handover of the car to a third party: €372.00
- Taking the car outside the borders of Finland without separate permission: €465.00 + €55.80 / started 24-hour period
- Late return from the agreed time: €0.50 / minute, or €1.00 / minute if overlapping with a subsequent reservation
- Return to the wrong location or contrary to instructions: €90.00
- Leaving doors open / unlocked: €90.00
- Locking the car with a physical key at the end of the reservation (instead of the app): €90.00 + possible car downtime (max 7 days)
- Smoking in the vehicle (strictly prohibited): €220.00
- Leaving headlights turned on manually: €100.00
Special Charges Related to Electric Vehicles (EVs)
- Returning the car without connecting it to a charging point: €120.00
- Returning the car to a location other than its correct charging spot: €372.00 (includes towing)
- Driving the battery completely empty by the user: €186.00 + towing cost of €372.00
Parking and Traffic Violations
- Handling fee for a parking ticket: €25.00
- Handling fee for a traffic violation or fine: €25.00
- Relocation of an incorrectly parked vehicle by Omago (in connection with another inspection visit): €50.00
- Separately ordered emergency relocation due to parking contrary to traffic regulations: €90.00
- Vehicle relocation performed by municipal parking enforcement: actual relocation fee + €25.00
Other Operation and Processing Fees
- Damage situations: If a damage is left unreported, we charge €50.00 / hour for its investigation (minimum charge 1 hour). The repair costs of the damage itself will be invoiced according to a separate damage price list.
- Extra cleaning (e.g., animal hair, strong stains, or odors): €90.00 + €50.00 / started hour
- Normal cleaning (if the car is returned significantly dirty): €50.00 / started hour
- Unnecessary roadside assistance call (e.g., due to a user operating error, no technical fault): €230.00
- Depletion of the starter battery (negligence): €90.00. If the battery is permanently damaged due to depletion: €195.00.
- Lost and found item handling and storage fee (storage for a maximum of 14 days): €25.00
- Official investigations or assistance from law enforcement in abuse/misuse situations: €200.00 (or investigation work at €50.00 / started hour)
Downtime Compensations and Cancellation Fee
- Downtime compensation for a passenger car: €35.00 / started 24-hour period
- Downtime compensation for a van: €55.00 / started 24-hour period
- Cancellation fee for a Minileasing agreement: an amount equal to one month’s leasing fee
Appendix 2: Damage and Repair Costs
Updated May 22, 2026. This price list is valid until further notice and applies to all Omago passenger cars. The most up-to-date version can be found in the Omago mobile application.
Damage Compensation Policies
We use fixed standard compensations for the items listed below. If the damage is more extensive or affects other parts, the compensation will be determined based on the workshop’s estimate and the Terms of Use. In such cases, the valid spare parts and hourly rates of an authorized brand dealer will be used as the basis for charging.
The customer is not permitted to repair the car independently without Omago’s written permission and approval of the workshop to be used.
Body and Paint Surface Damage
The charge includes labor, materials, and the vehicle’s absence from use (downtime).
- Single scratch (under 5 cm), requires painting: €186.00 / pc | Downtime: 1 day
- Single scratch (over 5 cm), requires painting: €558.00 / part | Downtime: 3 days
Superficial Sanding and Dent Repair
| Damage Area Size | Sanding Area (polishable/scratches) | Dent Straightening (no painting required) | Downtime (Days) |
| Small (under 1.5 dm² / A6 size) | €120.90 | €139.50 | 1 |
| Medium (under 3 dm² / A5 size) | €120.90 | €232.50 | 1 |
| Large (under 12 dm² / A3 size) | €186.00 | €418.50 | 1 |
| Extra Large (over 12 dm²) | €279.00 | €558.00 | 1 |
Repair and Replacement of Body Parts
| Part | Painting and Prep Work | Part Replacement (incl. painting) | Downtime (Days) |
| Sill / Rocker panel | €539.40 | €1,116.00 | 4 |
| Bonnet / Hood | €790.50 | €1,488.00 | 3 |
| Fender / Wing (front) | €511.50 | €837.00 | 3 |
| Fender / Wing (rear) | €604.50 | €1,116.00 | 3 |
| Door | €651.00 | €1,674.00 | 3 |
| Pillar | €604.50 | €1,674.00 | 4 |
| Bumper (front) | €837.00 | €1,488.00 | 3 |
| Bumper (rear) | €744.00 | €1,395.00 | 3 |
| Tailgate / Boot lid | €744.00 | €2,046.00 | 3 |
| Bumper corner painting | €604.50 | – | 3 |
Spare Parts and Glass
Prices include the part and installation work.
- Windshield replacement (or crack): €837.00 (1 day downtime)
- Windshield stone chip repair: €46.50
- Side mirror assembly: €558.00 / Mirror cover only: €186.00 / Mirror glass: €93.00
- Headlight assembly (front): €1,116.00 / Rear light cluster: €558.00 / Fog light: €465.00
- Tire: €232.50 / Tire patch/repair: €74.40
- Alloy wheel: €279.00 / Steel wheel: €186.00
- Starter battery: €186.00
- Small parts: Antenna €50.00, Hubcap/wheel cover €50.00, License plate €50.00, Headlight washer cap €70.00
- Interior: Parcel shelf €465.00, Floor mat set €111.60
Additional Costs Related to Damage
- Damage investigation fee (if reported late/after the fact): €50.00 / h (minimum charge 1h)
- Office and processing fee in damage cases: €50.00 / damage
- Transfer of a drivable car to the workshop: €50.00 / way
- Towing (under 30 km, not due to a technical fault): €350.00
- Towing (over 30 km): According to the actual third-party invoice